menu toggle

Merlin

Online payments

Millennial man petting cat in front of laptop

Collect payments effortlessly with Merlin, anytime, anywhere

Millennial man petting cat in front of laptop

Through our partnership with Stripe, you can provide your practice with a streamlined payment process, that is seamlessly integrated into Merlin. Send payment links directly to your clients so they can pay at their convenience using their preferred payment method.

Say goodbye to manual tracking and reconciliation. Say hello to time savings for your team. The system automatically updates Merlin records as payments come in.

Millennial man petting cat in front of laptop

Key benefits of online payments

For your clients

Client convenience: Offer your clients the ease of making payments remotely – anytime, anywhere. With online payment links, your clients can pay without the hassle of phone calls or in-person visits.

Client choice: With diverse payments accepted, including Apple Pay, your clients can pay promptly, using their preferred method.

Client compassion: During sensitive times like euthanasia or out-of-hour emergency visits, online payments create a seamless experience for your client.

For your staff

Time savings: Stop chasing clients for payments. Online payment links offer a quick and easy solution, significantly reducing the time spent on manual payment processes.

Automated updates: Minimise errors and reduce manual tasks with instant reconciliation. Enjoy the efficiency of automatic record updates in Merlin and simplify end-of-day accountings.

Enhanced communication: Payment links arrive recognisably from your practice, giving your clients the confidence to pay.

For your practice

Increased payment collection: Experience a higher volume of payments received via online links compared to traditional phone payments, reducing the occurrence of bad debts.

Improved cash flow: Direct links encourage clients to pay promptly, ensuring timely payments, and reducing practice debt.

Advance payments: Reduce no-shows with the option of advance payments, beneficial for out-of-hours or emergency visits.

Black woman with small dog looks at tablet

Insights article

Meeting the needs of the modern pet owner

Convenience is key in every aspect of life, including veterinary care. For companion veterinary practices, offering online payment options can enhance both client satisfaction and operational efficiency and benefit both the pet owners and clinic staff.

Ready to transform your payment process? Register today.